Terms of Service

We sell, install and service residential water treatment equipment, including water softeners, whole-home filtration systems and reverse osmosis drinking water systems, in San Antonio and surrounding Texas areas. Availability of any specific system, promotion or service area may change without notice.

Free water tests and quote requests are offered with no obligation to purchase. Prices shown on this site are estimates for typical homes and are not a binding offer. A firm price is provided in writing after we evaluate your water, plumbing and installation location. Quotes are valid for 30 days unless stated otherwise. Promotions cannot be combined unless we say so in writing.

You agree to provide safe access to the installation area, accurate information about your plumbing and water supply, and any required permission from a property owner or HOA. Installations are performed by licensed personnel in accordance with applicable Texas plumbing codes. Pre-existing plumbing conditions, corroded pipes or code violations discovered during work may require additional repairs at additional cost, which we will discuss with you before proceeding.

Payment is due as described in your written agreement or invoice. Where financing is offered, terms are set by the third-party lender and subject to their approval and agreement. You may cancel a scheduled appointment at any time by calling us. Cancellation and refund rights for a signed purchase agreement, including any legally required right to cancel, are set out in that agreement.

Equipment warranties are provided by the manufacturer and are subject to their terms, including required registration and maintenance. We separately warrant our installation workmanship as stated in your agreement. Warranties do not cover damage from misuse, freezing, water pressure or chemistry outside the equipment's rated range, unauthorized modification, or failure to perform routine maintenance such as adding salt or replacing filters. Except as expressly stated, we disclaim all other warranties to the fullest extent permitted by law.

• When you submit a request, we may contact you by phone or email about your quote, appointment and service.
• Our quote form has two separate, optional text message checkboxes. Neither is pre-checked or required to submit the form, and providing a phone number alone does not opt you in to text messages. Consent is not a condition of any purchase.
• Checking the first box opts you in to transactional messages from BlueWell Water Co at the mobile number provided: appointment confirmations and reminders, quote follow-ups, and service or installation updates.
• Checking the second box opts you in to marketing and promotional messages from BlueWell Water Co, such as special offers and seasonal promotions.
• Message frequency may vary for both message types.
• Message and data rates may apply, depending on your mobile carrier plan.
• Reply STOP at any time to cancel text messages; you will receive a single confirmation and no further messages. Reply HELP for help, or call (726) 998-1057.
• Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier and network conditions.
• No mobile information is shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

Content on this site, including text, images, logos and the BlueWell Water Co name, is our property or used with permission and may not be copied or reused without written consent. You agree not to misuse the site, attempt to gain unauthorized access, or submit false information. Articles and guides on this site are general information about water quality and equipment, not professional plumbing, health or legal advice.

To the fullest extent permitted by Texas law, BlueWell Water Co is not liable for indirect, incidental, special or consequential damages arising from use of this website or our services. Our total liability related to any service is limited to the amount you paid us for that service, except where a warranty or applicable law provides otherwise.

These Terms are governed by the laws of the State of Texas, and any dispute will be handled in the state or federal courts located in Bexar County, Texas. We may update these Terms at any time; the "last updated" date shows the most recent revision, and continued use of the site means you accept the change.

BlueWell Water Co
21750 Hardy Oak Blvd Ste 104, San Antonio, TX 78258
Phone: (726) 998-1057
Email: support@bluewellwaterco.com